Ledger.com/start — Get Started with Your Ledger Device
A clear, secure walkthrough for first-time setup, recovery, and best practices when visiting Ledger.com/start to initialize your Ledger hardware wallet.
Welcome to Ledger.com/start
Ledger.com/start is the official starting point provided by Ledger to help you set up your Ledger hardware wallet safely and correctly. Whether you have a Nano S, Nano X, or Stax, the guided experience walks you through unboxing, initializing, and securing your device so you can manage cryptocurrency with confidence.
Step 1 — Unbox and inspect
Before you do anything, verify the device packaging and holograms for signs of tampering. Only use a Ledger device purchased from the official Ledger store or an authorized retailer. If the packaging appears altered or the device looks damaged, contact Ledger support and avoid using the device until verified.
Step 2 — Visit Ledger.com/start
Open a browser and go to Ledger.com/start. This page provides the official setup application and links to download Ledger Live — the desktop and mobile app that pairs with your device. Always confirm the site’s URL and ensure you downloaded Ledger Live from the official source to avoid phishing sites.
Important: Ledger will never ask you to reveal your 24-word recovery phrase online or type it into a website. Treat any request for the recovery phrase as a scam.
Step 3 — Initialize your device
Follow the on-screen instructions within Ledger Live or the start wizard. You’ll be prompted to choose between creating a new device or restoring from a recovery phrase. If this is your first device, select “Set up as new” and choose a secure PIN directly on the device. The PIN protects the device locally and must be entered using the hardware buttons — never type it into a website.
Step 4 — Record your recovery phrase
During setup, your Ledger will generate a 24-word recovery phrase. Write these words down in order on the provided recovery sheet and keep them offline in a safe place. Consider a fireproof and waterproof metal backup for long-term durability. Never photograph, email, or store the phrase digitally.
Step 5 — Install apps and add accounts
Use Ledger Live’s Manager to install the cryptocurrency-specific apps you need (Bitcoin, Ethereum, etc.). After installing, add accounts in Ledger Live to view balances and receive funds. Remember that apps are small pieces of code that enable the device to understand specific blockchains; keeping them updated ensures compatibility and security.
Security best practices
Keep your recovery phrase offline and hidden; never share it.
Only download Ledger Live from Ledger.com and verify checksums where provided.
Confirm transaction details on the device’s screen before approving — the hardware display is the ultimate source of truth.
Update firmware and Ledger Live when notifications appear to receive the latest security fixes.
Troubleshooting tips
If your device isn’t detected, try another USB cable, different USB port, or restart Ledger Live. For Bluetooth pairing issues with Ledger Nano X or Stax, toggle Bluetooth and re-pair through the mobile Ledger Live app. If a problem persists, consult the help center at Ledger.com/support.
When something goes wrong
If your device is lost, stolen, or wiped, your funds can be restored using the 24-word recovery phrase on a new Ledger device or any compatible wallet. If you suspect your seed phrase has been exposed, move your funds immediately to a newly generated wallet and create a fresh recovery phrase.
Ledger.com/start is designed to make the setup process simple without sacrificing security. By following the official guide, verifying software downloads, and protecting your recovery phrase, you’ll be ready to manage crypto safely. For up-to-date instructions and support resources, always visit the official Ledger website.